Oldies But Goodie
Many of these articles were previously published in magazines or professional publications. Some were created for publication here. Enjoy!
Also, click here to read Chapter 1 of my book, Is Your Genius at Work?
You and Your Genius–the Gift You Bring
Published in Science of Mind magazine
A unique spark supplies the energy for your contribution to life on earth. That spark attends you alone; it is duplicated nowhere. It is a God-given gift. It seeks expression in everything you do. You can learn to sense its presence and appreciate its longing. (more…)
An original publication at Come Gather Round
Two questions about life purpose nagged me for some time: Why does knowledge of purpose arrive for some but not for others? What determines when it will arrive? (more…)
7 Reminders About Writing A Book
An original publication at Come Gather Round
The challenge of writing a book is as much about the process as it is about the content: maybe more. I’m a process kind of person, so I pay a lot of attention to it. Over the last ten years, four books, and dozens of articles I have noticed seven lessons about which I must keep reminding myself. (more…)
The Anatomy of Empathy: Helping Leaders (and others) Forge Emotional Bonds
Published in Today’s Coach
In the art of coaching, empathy comes so naturally that it is barely noticed. It flows freely, a strong steady current beneath the surface of whatever turbulent waters we are helping our client pass through. When something comes that naturally, it is often difficult to communicate to others exactly what it is we do so that they too can do it. (more…)

Is Your Genius On Purpose (pdf)
Published in Training & Development Magazine
The key to feeling satisfied in your daily work and to making your best possible contribution lies not with your purpose, but with your genius, the energy and spirit that you alone can bring to your work. (more…)
Driving Fear From the Workplace
Published in BUSINESS: the Ultimate Resource
It is obvious that emotions are sources of energy that compel actions. That’s why we welcome passion, excitement, and enthusiasm. When people experience those emotions things get done. It is less obvious that emotions are inextricably entwined with one another. We cannot readily isolate one emotion. We cannot drive out fear without the risk of driving out the energy we want. (more…)

The Human Dimension of Problem Solving (pdf)
Published in Consulting to Management Magazine
Those of us who consult to management do our best work when we are fully aware of our client’s problems. It also helps to remain fully aware that they are multidimensional human beings, that their problems often arise in one dimension while the solution resides in another, and that our job is to help them shift dimensions. (more…)

Making A Difference Together: Collaboration Between Internal And External Resources
Published in Building Learning Capacity Through Outsourcing, J. Phillips and M. Anderson (eds), by American Society for Training and Development.
Those of us who choose to work from outside organizations are too often blind to the realities of those who are employed within the company. The inverse situation occurs when those who work within the organization are blind to their own complicity with the very attitudes and behaviors they are attempting to change. (more…)
First published in At Work and reprinted in American Chamber of Commerce in Japan Journal. The stories told here are drawn from my first book, Artful Work: Awakening Joy, Meaning, and Commitment in the Workplace
.
In his early years as a manager, Ted did what he saw other managers doing. He behaved as if he knew everything his subordinates and bosses expected him to know, and he struggled to maintain control. He believed that success as a manager required him to relinquish the playfulness that made for success as an artist in favor of a more pragmatic and serious approach to his job. But he missed being creative in his work. (more…)
Published in Fast Cycle Organization Development: A Fieldbook for Organization Transformation. Merrill C. Anderson (editor), South Western Publications.
The ultimate destination of coaching a leader who is guiding organization change is to enable him or her to provide guidance in a way that makes best use of the self, is most personally fulfilling, and is also best for the organization. (more…)

Creating A Mythology Of Customer Service
First published in Industry Week Growing Companies Edition
We might … better understand customer service by examining the ancient myths about people serving other people. But, guess what? There don’t seem to be many such myths. (more…)





